New telephone numbers were introduced for VAT on 14 June 2013.
HMRC say that for most people the new numbers will reduce the cost of calling these helplines. You can check the exact cost by asking your telephone service provider.
You should only call the new numbers if you have questions about these specific subjects.Â
| Line | Old Number | New Number |
| VAT Enquiries | 0845 010 9000 | 0300 200 3700 |
| VAT Online Services Helpdesk | 0845 010 8500 | 0300 200 3701 |
| VAT, Customs & Excise Welsh Language Line | 0845 010 0300 | 0300 200 3705 |